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Hi, I'm Jen. 

I am a brand strategy leader with an exceptional 15-year track record for positioning and transforming businesses through brand, particularly when it comes to positioning brands with vision and purpose. I wield a crossover skill set that spans brand strategy, design thinking, and connection planning. I specialize in surfacing what matters from data to craft roadmaps, gaining buy-in, telling stories, and guiding stakeholders. The results are unexpected emotional Insights, communications, and experiences that drive behaviors and results.

 

In addition to my work as a practitioner, I maintain a connection to the academic world through guest lecturing and academic publishing. My original research has previously appeared in The Journal of Advertising Research, and in 2019, I was awarded the honor of “academic paper of the year" from the ARF.

 

I'm a passionate team builder who nurtures up-and-coming strategic talent with an honest, hands-on approach. When you get to know me, you'll quickly realize I am an extrovert, highly analytical, passionate about life, and a bit of a wandering soul.

Brand Strategy
Consumer Understanding

Brand positioning

Objective setting & growth plans

Creative briefing

Architecture & archetypes

Storytelling & tone of voice

Channel & comms planning 

User experience strategy 

Vision & concepts

Roadmapping project needs

Content strategy

User research

Personas & journeys

Original research design

Brand equity measurement

Buying & usage behaviors

Trendspotting / cultural analysis

Search & social media behaviors

Web usage & analytics 

User Experience
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